About Us

Cool Operator Inc. is a family owned and operated heating and cooling business based out of Elgin, Illinois. The day to day operations are managed by owners Todd and Kathleen Benedetto.

Our business model is based on a foundation of trust. We work with property owners in an honest and consultative manner, sharing our advice and expertise to help make sure you get the most from your heating or cooling solution. We greatly respect the level of trust we are granted when a homeowner lets us into their house or a business owner lets us work on their property.

Our HVAC team has worked hard to develop the positive reputation we have earned through hard work and through great customer service. We are honored to have been awarded “Best in Business” recognition from the Daily Herald while also being recognized by other organizations however no honor means more to us than the praise we have received from our clients. Referrals are the highest form of complements and our team is thankful for the level of influence our great customers have had in helping us grow our heating and cooling business.

Around here, we believe that great customer service can’t be faked. We are passionate about helping home owners and businesses make the most out of their most valued investment and it shows in the way we communicate with our clients and deliver when on the job.

The Cool Operator team looks at each heating or cooling job as if we were working on our own property. Things need to be done right, the first time through, and it is our responsibility as the professional HVAC company to help make sure you, the home or property owner understand what your options are. Thank you for considering Cool Operator Inc. for all your heating and cooling needs throughout the Fox Valley area.